Throughout
our years in business, our priority has always been, and will always be,
first-class customer service. We aim to provide all our customers with
a single solution for their motoring needs. Our loan car and collection
and delivery services have, over the years, proved to be very popular
with our customers.
» Despite being primarily a traditional garage, and not a "fast
fit" establishment, we do ensure that, quality for quality, we remain
competitive, whilst using manufacturers' or proprietary branded parts.
» We do not operate a bonus pay system and our staff do not rely
on the quantity of parts sold or work "created" at our customers'
expense for their wage levels.
» Unlike some garages, we do not advertise service charges at an
unrealistic price to lure customers to us, only to then inform them that
several, and no doubt "dangerous", faults need rectification.
» We offer neither "menu pricing" nor any other marketing
ploy that would prevent our customers from knowing exactly what they are
paying for or what parts have been fitted.
»The only price that can be given prior to a car being seen is for
a check over and replacement of certain basic items e.g. Oil & filter.
» Our M.O.T. testing is also carried out by a third-party who has
no financial interest in whether the vehicle passes or fails.
We are approved repairers
for many of the major vehicle leasing and management companies, including:
| •
PHH |
|
•
Custom Fleet |
| • Inchcape
Vehicle Contractors |
• Ford
Contract Motoring |
| • BCH |
• HSBC
Vehicle Finance |
| • TCH Business
Link |
• Fleetlease
|
|